Shipping Information

Shipping Information

U.S. SHIPPING INFORMATION

Orders are typically processed from Wavvy within 1-3 business days after they are placed, unless otherwise noted on our website or in your order confirmation email.

Once your order has shipped, you will receive an email notification from us that contains tracking information.

Once a package is in the hands of USPS, UPS, or FedEx, we are not able to amend delivery address errors.However, we are always happy to work with you if any issues arise. Simply email us at support@wavvybath.com.

Return Policy

HOW DO I MAKE CHANGES TO OR CANCEL MY ORDER?

We work to get orders shipped as quickly as possible. As soon as payment is accepted and an order is confirmed, it is immediately processed for packaging and shipment. This means that there is only a very small window of time where we can catch an order before it is shipped. We cannot guarantee that we will be able to process an order cancellation, or make any desired changes to an order, after an order has been placed.

If you have any concerns, please email us at support@wavvybath.com as swiftly as possible with the subject line “Urgent Order Edit” - and we will do our best to help!

DOES WAVVY ACCEPT RETURNS / EXCHANGES?

Due to the nature of our products, Wavvy does not accept returns or exchanges for any reason.

However, your satisfaction is our top priority, and we will do everything we can to ensure your happiness. If you experience any issues with your purchase (i.e., if a product arrives damaged or is defective), please reach out to us at support@wavvybath.com within 10 days of receiving your order. We will happily work with you to make things right.